Texans can dial 2-1-1 (option 6) for information on COVID-19 and local resources on health care, utilities, food, housing and more. To receive notifications about TWC programs and services subscribe to our email updates. Do you want to continue to ‘Check answers and send’? “We know people are hurting, and many are facing an uncertain future. Deaf, hard-of-hearing or speech-impaired customers may contact TWC through the relay service provider of their choice. Copyright 2019-20 | Disclaimer: This website is not associated with the. YourTexasBenefits portal offers many benefits to the Texans. SNAP and TANF are the two most important of them. If you have questions about the following services, contact YourTexasBenefits support center. SNAP benefits are stamped on the Lone Star Card, and this card is usable in any store that accepts SNAP just like a credit card. Before you go back, tell us if you want to save or discard what you have entered. TANF is another incredible service offered by Your Texas Benefits. TWC developed and launched “Larry” within a very short time period, working with a consortium of private partners. The artificial intelligence-enabled chatbot can instantly answer many of the most common questions about the UI process. YourTexasBenefits portal offers many benefits to the Texans. If you want to start the questions over, go back to the home page of Your Texas Benefits. Dial 2-1-1or (877) 541-7905 | Chat Now. Note: If you are deaf, have problems in hearing or have speech problems, contact the Texas Office of Social and Health Services. “Our top priority is to eliminate the backlog, get Texans registered and on the path to getting the benefits they need,” said Ed Serna, TWC executive director. Use the relay service of your decision. Calling 2-1-1 (toll-free) is also an option to find out how to claim sickness benefits. 1-888-388-6332/1-512-438-4313 or the relay function of your vote. Online Chat. The TANF program provides monthly cash payments for food, clothing, housing, supplies, and other basic necessities. “This new technology is a huge step to speed up the claims application process and get Texans the help they need faster,” said Ed Serna, TWC executive director. Your Texas Benefits. This is the most important point that is needed to be kept in the mind. “Larry” was programmed to initially understand the most common questions that people using the UI website have. PO Box 149024. Although food stamps are funded by the United States Department of Agriculture, it is up to the states to determine their eligibility and distribute aid as necessary. Auxiliary aids and services are available upon request to individuals with disabilities. Phone: 512-463-8556, Virtual Assistant “Larry the Chat Bot” brings Automated Solution to Claims Backlog. That can be hard, and even though we’ve greatly streamlined the process, the sheer weight of the demand right now is unprecedented.”. Equal opportunity is the law. The artificial intelligence-enabled chatbot can instantly answer many of the most common questions about the UI process. You can request the SNAP and TANF online at YourTexasBenefits.com. Ok. For your convenience, the Help Center will open in a new window. However, YourTexasBenefits SNAP can’t be used for buying tobacco, buying alcohol, prohibited eateries, etc.

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