Staff are always incredibly friendly and helpful. Such a lovely place to eat and have a drink with friends.

Desserts pudding cheesecake ice cream sticky toffee pudding cakes pancakes cupcakes churros sundaes. The menu has a bit of everything, but offers a twist on your classic sandwiches, paninis, salads and burgers. Won’t be going back until they can sort out their food issuesMore, Good evening Jenny, The staff are friendly enough when they get to you. That’s fine again understandable that there is a wait. The second time we went our food came out soaked in dirty oil, it’s such a shame the staff aren’t very helpful. We would like to apologise for the mix up with the allocation of tables! We apologise for the standard of service you received upon your visit and we have had a re-training session to make sure all employee's meet the standard of service that we strive to provide! We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.

The large car park is a very short walk away with 2 hours free parking which is more than enough time to eat and drink. We're so sorry that you had a bad experience with us upon your visit. It’s understandable with the pandemic for their to be unusual ways of getting tables due to spacing however were disappointed in the way they are allocated.

There was only one member of staff taking both food & drinks orders at the bar, so there was a substantial queue the whole time...More, Hi there SmithSonianUk,

Staff are being re-trained to be able to allocate people to tables on a busy service so...More, Come here all the time and the staff and food are usually great. Restaurant features food delivery breakfast lunch dinner romantic atmosphere cosy atmosphere meet friends birthday party brunch wine list wedding outdoor seating great location great service friendly staff beautiful interior.

Thank you for taking the time to leave us this review! Will be back however for tasty burgers. The atmosphere is always...very pleasant- my only gripe is the toilets are a little dark, but that is only a plus after one too many pitchers ;)More, Hi there Frae!! Not really acceptable behaviour for waiting on tables in my opinion. Thank you so much for such awesome feedback. Thank you for taking the time to give us some awesome feedback and thank you so much for mentioning me personally, i'm over the moon that you and your party had a great visit with us! However the issue we found was the waiter didn’t come to find us as he said he would instead he stood by the front door and just said to the crowd of people “anyone waiting for a table of 2.” Luckily I noticed he was walking towards the door so we were quick however there were 2 other couples also waiting and could have easily taken the table and so causing our wait to have been longer. Prices for drinks are good. Overall the only let down was the way the tables were allocated to people waiting. Kind Regards, Zoom in to see updated info. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, BerroL2, Manager at Berro Lounge, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We hope to see you again soon! Are you sure you want to delete this question? Staff are always really friendly and helpful, never felt like i had to wait for anything, it’s all run very smoothly and managed very well. I am really sorry that on this occasion we did not exceed your expectations. We look forward to seeing you in the future! Would recommend to anybody whether it be, business, family, couples, or friends!More, Hi there Luke!! ketchup. Note: your question will be posted publicly on the Questions & Answers page. Friend and I had a couple of Breakfast Muffins and they were delicious. This site uses cookies to improve your experience, to enhance site security and to show you personalised advertising. By clicking on or navigating the site, you agree to our use of cookies.

Hannah is such a great asset to the team and we thank you for giving her that extra special shout at that she deserves! We hope to see you again soon.

Hi there Andy123, It’s definitely a casual vibe and you order at the bar.

Its always such lovely to hear that people are enjoying what we do here!

There is two ways of ordering which is good as well. A QR code for distanced ordering on your phone. We had a tapas board and couple mains were happy with our meals. In regards to the our policy, staff have been re-trained to make sure this doesn't happy again and we can assure you that our first...More, Embarrassing, £45 for a horrible bottle of wine,(sainsburys£6) staff dressed as 80's goths without an ounce of sense,politeness,or gcse grade in understanding the world wasn't invented for them, no back up mgt support as in the toilet and not dealing with customer complaints,staff dressed inappropriately...and could view not to order the breakfast which is several quid cheaper to order per item. Hi there David, There needs to be a better way at getting the people to the tables. Having said all that the staff were excellent and kept apologising. Not really acceptable behaviour for waiting on tables in my opinion.

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